How do I place an order?

Click on the desired product, add it to your cart, and follow the checkout steps.

Can I order without creating an account?

Yes, you can check out as a guest. Creating an account makes it easier to track your order and reorder quickly.

Was my order successful?

After payment, you’ll receive a confirmation email. Didn’t get one? Check your spam folder or contact us.

Do I receive a free Tangle Junior with orders over €25?

Yes! The free Tangle Junior is automatically added to any order over €25.

What are the shipping costs?

Free shipping from €20 in the Netherlands & Belgium
Free from €75 in Europe
Free from €100 worldwide

When will my order be shipped?

Within 2–3 business days. You’ll receive a track & trace link once your package is on its way.

Can I track my order?

Yes, via the track & trace link in your shipping confirmation.

Which payment methods are available?

✅ PayPal – available worldwide
✅ Klarna – pay later (where available)
✅ iDEAL – for Dutch customers
✅ Bancontact – for Belgian customers

Are other payment options available?

Yes! Additional international payment methods will appear during checkout based on your location and preferences.

Is my payment secure?

Absolutely. All payments are processed through certified and secure platforms.

Are your products safe for children?

Yes, all products are CE-certified and meet European safety standards.

What ages are your products suitable for?

Most products are suitable for ages 3 and up. Recommended age is listed with each item.

Do you only sell original products?

Yes, you only buy original products at Toys4Hands. We are part of the official European distributor.

How long has Toys4Hands been around?

Toys4Hands has been around for over 15 years. Since 2011, we’ve been the official sales partner of several brands.

I have an (online) store and would like to become a reseller of your products. Is that possible?

Yes, absolutely! Please contact the Toys For Hands Wholesale team. They will assist you in setting up a reseller account.

Can I return my order?

Yes, within 14 days of receipt. Products must be unused and in original packaging.

Will I get a refund for my return?

Yes, once we’ve received and inspected your return, we’ll refund your payment.